Privacy policy

Responsible

The operator of this website is responsible for data processing.

Which data we process

We only process data that is necessary for operation, security, and contract performance.

• Automatically collected technical data: IP address, date/time, browser, operating system, referrer URL, basic log data.
• Usage data: login information, session IDs, profile views, interactions (e.g. likes), security and error logs.
• Content data: profile information (e.g. gender, interests), photos, description texts, messages/communication on the platform.
• Payment data (for Premium): name, email, payment ID/transaction; no full payment instruments are stored by us.
• Communication data: inquiries via forms, support emails, feedback.
• Voluntarily provided data: information submitted via forms (e.g. name, email, message).

Purpose of data processing

• Provision, operation, and security of the portal (including abuse and fraud prevention).
• Management of user accounts, profile content, and interactions.
• Contract performance and payment processing (Premium memberships).
• Communication with members (support, responses to inquiries, important information).
• Compliance with legal obligations (e.g. commercial and tax retention duties).

Legal basis

We process personal data based on the Swiss Federal Act on Data Protection (FADP). Where required, we obtain your consent, especially if processing is not necessary for contract performance or system security.

Recipients and processors

• Hosting/infrastructure – Hostpoint AG (Schweiz)
• Mail delivery – Mailjet SAS (Frankreich)
• Payments – PayPal Europe S.à r.l. et Cie (Luxemburg)

Data transfers abroad

If service providers outside Switzerland are used (e.g. EU/USA), we ensure an adequate level of data protection (in particular through standard contractual clauses/SCC).

Cookie settings

We use exclusively technically necessary cookies and local storage values to ensure secure and stable operation of the website. No tracking or marketing cookies are set.

• p4u_consent – stores your consent regarding cookies and privacy settings
• p4u_remember – keeps you signed in on this device (optional) (30 days)
• Cookie lifetime: 180 days

Data security

Data transfers are encrypted via SSL/TLS. Access is protected and logged; technical and organizational measures are implemented in line with the state of the art.

Retention and deletion

• Data is deleted as soon as it is no longer required for the stated purposes.
• Billing/payment data: retention for 10 years in accordance with the Swiss Code of Obligations (CO).
• Profile and communication data: usually removed from active systems within 30 days after account deletion.
• Security/error logs: short, purpose-limited retention periods (operationally required).

Your rights

You may exercise the following data subject rights. We respond to requests within a reasonable timeframe.

• Access to personal data concerning you.
• Correction of inaccurate or incomplete data.
• Deletion, provided no statutory obligations prevent this.
• Restriction of processing in cases provided by law.
• Withdrawal of given consent with effect for the future.
• Provision of selected data in a common format (where applicable).

Changes

We may update this privacy policy at any time. The current version published on this website applies.